We aim to send standard orders to you in a timely manner. We send parcels via Canada Post (Expedited Parcel Post) from our warehouse to arrive within 7 to 14 days of receipt of the order pending on product availability. Parcels being sent to the United States may require a delivery date of 10-14ays. Certain products from our suppliers may require a more lengthy delivery date, and items ordered together may arrive in separate parcels. Customers are subject to a shipping and handling fee of $9.50 per order ($19.50 for U.S. orders).
Due to the heavier weight of larger items, additional shipping charges may apply, which the customer is responsible for. If this is the case, we will notify you by email or telephone. We do not offer shipment of merchandise outside of Canada and the United States.
For an additional charge per order within Canada, we can arrange for an Express delivery by Canada Post. The Express Post shipping costs are listed below:
- Ontario: $14.00 per order, expected delivery date 3 business days.
- Manitoba, Alberta, Saskatchewan, Quebec, Nova Scotia, Newfoundland, New Brunswick, and Prince Edward Island: $21.00 per order, 3 to 5 business days.
- British Columbia, Northwest Territories, Yukon Territory, and Nunavut: $26.00 per order, 3 to 5 business days.
Please be aware that the Express service is not always available for oversize or items that are out of stock. Unfortunately, we do not offer the Express service outside of Canada.